frequently asked questions

Are you accepting new clients?

Yes! We would be happy to schedule a complimentary consultation call to hear more about you and how we can help!

How do I get started?

Email taylor@jprestorationcounseling.com to schedule a time to connect for a free consultation, as a supportive first step. This 15–20 minute call is a chance for us to learn more about your needs, answer any questions you may have, and see if our practice is the right fit for you.

What is the cost?

We are currently offering a New Client Rate available through November 2025:
50-minute therapy sessions for $75 (regularly: $125).

This is a great opportunity to get started with therapy at a reduced rate. If you have any questions or would like to schedule your first session, feel free to call us at (469) 459-3030 — we’re happy to help!

Do you accept insurance?

We are not in network with any insurance providers. A superbill can be provided upon request which may allow a client to be reimbursed by their health care company. Reimbursement is not guaranteed.

Where are you located?

Plano Office

1309 West 15th Street

Dallas Office

6750 Hillcrest Plaza Drive

What if I don't live in Dallas?

I offer virtual counseling services to clients located anywhere in Texas. If you reside within the state of Texas, we can work together through secure online sessions. This allows you to receive support from the comfort and convenience of your own home. If you have questions about how Telehealth sessions work, feel free to reach out.

What should I expect for my first visit?

Your first session is a chance for us to meet and get to know each other. We’ll explore what brought you to therapy, what changes or goals you’d like to work toward, and what you hope to gain from the process. There’s no need to have all the answers—this is simply a safe and welcoming space to start wherever you are and work at your own pace.

If you’re a new client coming in for your first appointment at JP Restoration Counseling, please complete your intake paperwork through your SimplePractice Client Portal before your scheduled session, as arranged with your therapist.

When you arrive, you’re welcome to make yourself comfortable in the waiting area. Your therapist will meet you there shortly to begin your session.

How long is a session and how often will I meet with my counselor?

An individual therapy session typically lasts 50 minutes. The frequency of sessions and overall length of treatment will vary based on your therapeutic goals, the nature and severity of your concerns, and your level of engagement in the process. You and your counselor will work together to determine the schedule and duration that best support your progress.

What if my counselor isn’t the right fit?

Therapy is about the relationship. If you feel that your therapist isn’t the best match, we are happy to help refer you to another qualified professional outside our practice who may be a better fit.

How do you integrate faith counseling?

JP Restoration Counseling is a Christian-based practice dedicated to serving each client with thoughtful, individualized care. For clients who are Christian, we welcome the opportunity to explore how faith can intersect with your clinical care. However, conversations about faith are entirely optional, and our team is trained to support individuals from diverse backgrounds and faith frameworks in their growth and healing.